How can we help you?

  • What specific features does TradeMagellan offer?

    In short, we help you identify matching trade partners based on your requirements, and analyse their trading behaviours and preferences. You’ll gain access to company-level trade intelligence and very detailed transaction information.
    Learn more at: www.trademagellan.com/pricing

  • How can I find potential importers or exporters?

    First, sign up for a free account at: www.trademagellan.com/signup
    Then, go to www.trademagellan.com/search and use the left-hand filters to enter:

    1. Target companies
    2. Product keywords
    3. H.S.codes
    4. Company names
    ...

    Once you have the results list, click on a specific company to view its import/export analysis.

  • How do I check shipment details for a specific company?

    Inside the company detail page, we provide two views: “Active Import/Export” and “Shipment Details”
    To view shipments, just click “Shipment Details”, and you’ll get a full list of that company’s historical transaction records.

  • Why can’t I find a company I know exists?

    Here are some common reasons:

    1. There might be extra spaces or spelling errors in the company name.
    2. Remove suffixes like “Co., Ltd” when searching.
    3. The company may not have any trade records after January 2023.
    4. Brand names and legal company names are often different.
    5. Some businesses use alternative names in trade declarations.
    6. The company may have opted for restricted data visibility, so their information isn’t publicly available.

  • Not finding the answer?
    Drop us a message on support@trademagellan.com or reach us through WhatsApp.
    Book a virtual demo meeting with us: https://calendly.com/trademagellan2025/jessicanelson